Scheduler - Preston, United Kingdom - ENWL

ENWL
ENWL
Verified Company
Preston, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Electricity North West is looking for a collaborative and experienced Customer Service Scheduler to join our thriving team. This full-time customer service role is based in Preston and offers an attractive salary and benefits package.

To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:

  • Drive excellent customer service for our internal and external customers
  • Support in resolution of customer complaints
  • Work in partnership with the current team, to manage daily work prioritisation, utilising resources effectively for maximum business benefit
  • Drive productivity and efficiency across all scheduling activities
  • Support Cut-Out Delivery Manager and Cut-Out Office team lead on existing CAT A response and future CAT A responses for Electricity North West
To succeed in this flexible role, you will need proven experience working in a customer service environment and proficiency in the use of MS Office


You will also need:

  • To be an excellent written and verbal communicator
  • To have excellent interpersonal skills
  • The proven ability to work as part of a team
You will receive an excellent salary and benefits package for your knowledge, expertise and flexibility.

We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes an annual bonus scheme, 25 days annual leave, an employee rewards portal offering discounts on many well-known brands, a market-leading contributory pension scheme, employee assistance programme and opportunity for professional development through our L&D function.


We're champions of the North West, and we're proud that our electricity network connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.

A key part of the UK's journey to net zero carbon is the revolution of our electricity industry, and as the region's network operator, it's our responsibility to lead the way, help the North West to decarbonise and pave the way for the growth of renewable energy.

Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

Due to the nature of this role, the following pre-employment checks will be required Disclosure and Barring Service (DBS)

**We reserve the right to close this vacancy early.
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