Bershka Oxford Street - London, United Kingdom - FashionJobs

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Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Head Visual Merchandiser
Reporting to: General Manager, Deputy Manager


Key Responsibilities:

Image/Commercial:


  • Responsible together with the VM team of the store, for maintaining the store image by ensuring updated and well-detailed product coordination, mannequins, furniture placement and correct lighting
  • Manages the installation of all seasonal image actions (licences, capsules and collaborations) according to brand specifications.
  • Product knowledge: Is interested in fashion, understands the collections in depth, can carry out commercial analysis and provides the managers and area team with relevant feedback.
  • Adapts the coordination photos sent by the VM Department to the needs of the store. Brings new ideas and proposes solutions regarding image related issues.
  • Understands how to analyse the competitors and give relevant feedback to managers.
  • Maintains ongoing communication between the VM team and the store manager to ensure a balance between image and commercial decisions.
  • Delivery day organisation: Plans the coordination of new arrivals on the shop floor for all sections, ensuring that all new stock is efficiently displayed according to the visual merchandising guidelines and customer needs.
  • Analyse daily, weekly, and monthly commercial reports and money mapping to make decisions on product layout and react accordingly to Company's sales/productivity expectations.
  • Controls product levels in the store and communicate with senior management any product needs.
  • Manages and organises VM material.
  • Understands the furniture layout guidelines and makes sure the store is aligned with those guidelines.

Store processes:


  • Conducts and organises together with the VM team of the store and the store manager regular floor movements and manages the resulting overstock.
  • Works alongside the operational manager to ensure that the best practice of the digital devices is in place at all times.
  • Guarantees correct and constant product replenishment in store.
  • Key holder: If needed, assists managers in supervising the store opening and closing.
  • Carries out other tasks needed to support the Managers in performing store duties.
  • Customer service: Constantly ensures high levels of customer service throughout the store and is always ready to assist customers.

People:


  • Identifies potentials and participates in the creation of the action plans.
  • Trains and develops the VM team of the store in all image related matters (action plans, evaluations, 121s and Talks)
  • To actively identify members of the commercial team with development potential and build a continuous internal succession plan.
  • Responsible to organize and follows up on the trainings of in store image team.
  • Monitor, support and follow up on the new starters induction and training and identifies development opportunities and potential talent and informs senior management.
  • To lead and keep a high level of motivation to the team whilst deliver feedback in processes performance.
  • Guarantees staff wellbeing, the implementation of best safe work practices and the compliance of all Health and Safety regulations.
  • Manages the resources available in store according to the company's sustainability policy.
  • Respects the opinion of others and promotes the company's principles of diversity and inclusion.

Experience and qualifications:


  • Previous supervisory fashion retail experience.
  • Prior Visual Experience within a fastpaced environment.
  • Good team management skills.
  • Market, commercial and competitor awareness.
  • Visual flair and creative thinking.

Skills and attitudes:


  • Passion about fashion, our product and the latest trends.
  • Drives Initiative and selfmotivation to further their own development.
  • Lead by example, motivating and developing employees.
  • Time management and strong organisation skills
  • Delegation.
  • Identifies problems, reacts accordingly with initiative and problem solving.
  • People and Interpersonal Skills
  • Mentoring.
  • Maintains a positive attitude whilst under pressure and reacts in a professional manner.
  • Good verbal and written communication skills.
  • Numeracy and analytical skills.

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