Medical Secretary - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

This is an excellent opportunity to join our high quality service which we provide at the Dental Hospital which is built on excellent teamwork and outstanding customer care given to our patients.

This is proven with our Dental CQC rating of Outstanding.


If you're someone who inspires those around you, enjoys a challenge and is a true 'team player' then this is the job for you.

Ideally, the ability to transcribe complex digital dictation and have a knowledge of medical terminology would be an advantage.


Main duties of the job include:

  • Type dictation from audio transcription of clinical correspondence and
documentation.

  • Ensure appropriate followup arrangements/investigations are in place.
  • Liaise with personal medical secretary of speciality accordingly.
  • Mentor, train and supervise relevant junior staff as required.
  • To answer the telephone promptly and politely, telephoning patients where appropriate, using tact, discretion and empathy in all situations.
  • Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of casenotes.
  • Ensure all letters and discharge summaries are copied to the appropriate
professionals, including patients.

  • Ensure efficient audit processes in place concerning correspondence to
ensure quality levels maintained and rectify accordingly.

  • Take minutes of meetings, circulating to relevant groups.
  • Attend appropriate training, meetings and education sessions when
required.

  • Be able to work as part of a team, promote effective flows in the department
to cover leave to ensure the office runs smoothly.

photocopying.

Please see job description and person specification for more details.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.


The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.


It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.


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Main duties of the job includes:

  • Type dictation from audio transcription of clinical correspondence and
documentation.

  • Ensure appropriate follow up arrangements/investigations are in place.
  • Liaise with personal medical secretary of speciality accordingly.
  • Mentor, train and supervise relevant junior staff as required.
  • To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
  • Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of casenotes.
  • Ensure all letters and discharge summaries are copied to the appropriate
professionals, including patients.

  • Ensure efficient audit processes in place concerning correspondence to
ensure quality levels maintained and rectify accordingly.

  • Take minutes of meetings, circulating to relevant groups.
  • Attend appropriate training, meetings and education sessions when
required.

  • Be able to work as part of a team, promote effective flows in the department
to cover leave to ensure the office runs smoothly.

photocopying.

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