Service Advisor - Birmingham, United Kingdom - KPI People

KPI People
KPI People
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Type:
Perm


Town/City:
Birmingham


County:
West Midlands


Salary/Rate:
£ £34000 per annum


Sector:
Service


Specialism:
Permanent

Job ref: 2726


Published:
Service Advisor - Solihull

  • Basic Salary £26,000
  • OTE £34,000
  • Great Benefits Package
  • Our client, a busy franchised main dealership in Solihull has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities:


As a Service Advisor your responsibilities will include:
Meet and Greet Customers.

Explain to customers the work due to be carried out on their vehicle.

Accurate completion of courtesy car insurance paperwork.

Calling customers with progress updates and advise of any work needed.

Liaising with the Workshop, Parts Department, Valeting Team and Drivers.

Invoicing work carried out.

Invoice explanation and taking payment.

Quoting, introducing and selling of Service Plans.

Ensuring all Warranty paperwork is correctly completed.

Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications


Essential Requirements:
12 months Motor Trade Service Advisor experience

Full UK Driving Licence


Desirable Requirements:
Franchised Dealership Experience

Kerridge or Pinnacle Expereince

Remuneration & Benefits

Basic Salary of £26,000

On Target Earnings of £24,000

Great Benefits Package

Working Hours

Monday to Friday 8am - 6pm

Saturday Mornings on a Rota


Simon Owens:

Operations Director
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