Audiology Administrator - Oxford, United Kingdom - Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust

Verified Company

Oxford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an experienced administrator to play an important role in the administrative service for the Audiology Department at OUH, based at the John Radcliffe Hospital.

The Audiology team provides high quality care for individuals of all ages with disorders of hearing and balance including an Auditory Implant Programme.

This is a rewarding role where you will be in regular communication with clinical staff and patients.

The role involves answering queries from service users and providing reassurance when required. You will work in a team with clinical and administrative colleagues. A principle duty is undertaking appointment administration.

Excellent communication both within and external to the organization is required including communication with service-users (usually to answer telephone queries from families), and with clinical and non-clinical staff.

You will also be IT proficient, organised and reliable, with an eye for detail. Previous NHS administrative experience is an advantage.

Work occurs during office hours.

This is advertised at 22.5hrs per week (0.6FTE).

To use the Electronic Patient Record (EPR) system to log new patients, check appointments, alter patient information and to find and track patient's medical notes
To book appointments onto the patient management system (Auditbase) and EPR as necessary, taking into account target waiting times, staff availability and clinical guidelines
Accurate data input to key IT systems and databases, including the audiology patient management system, Auditbase. This will include scanning and attaching documents, creating patient records, updating personal information relating to service users, generating standard letters and discharging cases
Process incoming post including referrals from GPs and other health professionals
To process "Choose and Book" referrals
To receive and pass on information to other professionals as requested. For example teachers of the deaf, local speech and language therapists.
Take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
Photocopying as required
To undertake any other general office duties appropriate to the post.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Please see attached job description. Please do not hesitate to get in touch with us to discuss this role.