Customer Experience Officer - Merton, United Kingdom - Merton Council

Merton Council

Verified Company

Merton, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Grade/Salary (ME7) £27,807-£29,214 per annum inclusive.

Advert Text:

The London Borough of Merton's award-winning Library & Heritage Service are seeking to recruit a full time Customer Experience Officer for their libraries.

As a Customer Experience Officer, you will be responsible for providing an excellent customer service and maintaining the high standards of service provided to our customers.

You will need strong verbal and written communication skills and be proficient in IT skills with the ability to adapt to changing software packages.

Previous experience of working in public libraries is desirable but not essential and you will need to demonstrate a good understanding of how libraries contribute to community and council priorities.