Business Support Administrator/pa- Housing Repairs - London, United Kingdom - Triumph Consultants Ltd

Triumph Consultants Ltd
Triumph Consultants Ltd
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

What's involved with this role:


Temporary Business Support Administrator - Housing Repairs

Reference no:
K&C

Pay Rate:
£15.64 per hour PAYE

Enhanced DBS disclosure is listed as a requirement for this role The purpose of the role is to provide Executive Assistant Support to the Head of Resident Safety & Repairs; Assistant Directors & Director of Housing Management. Also, support the Directorate with daily operational and administrative duties as well as facilitating other areas of the department as required.


Key Responsibilities:


  • Manage diaries for the Head of Resident Safety & Repairs; Assistant Directors and the Director, liaising with internal and external stakeholders, arranging meetings, travel, organising meeting spaces, and ensuring these are well facilitated.
  • Carrying out various administrative duties around meetings such as minute taking, sharing agendas, providing necessary documents to attendees, and ensuring governance processes are met.
  • Work with the complaints team to ensure all complaints and councillors queries relevant to the directorate are managed effectively and within timescales.
  • Liaise with key council officers, Councillors, staff, residents, and external agencies on behalf of the Directorate.
  • Work with HR to support recruitment. Ensure that HR processes are followed. Assist with the end to end recruitment process from business case approval through to interview, appointment details, and on boarding.
  • Monitor and update the progress of service plans across the Directorate including preparing regular updated plans the Housing Management Team (HMT).
  • Contribute to the development and maintenance of all clerical and administrative support systems and processes for the Directorate.
  • Update internal office information promptly whenever staff changes occur, including information kept for Health and Safety purposes and keep other staff in the Directorate updated on administrative matters when necessary.
  • Take responsibility for understanding and continually increasing your knowledge of the function and purpose of the work of all sections within the office and the wider context in which it functions. This includes knowledge about all other area housing offices, Board members, other sections of the service and the Council, local councillors and MPs, Residents Associations, and external agencies and companies.

Skills & Experience:


  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  • Previous experience as an executive support assistant/PA.
  • Experience in a social housing environment is preferable but not essential.
  • Excellent administrative and organisational skills are a must.
  • Clear communication skills.
  • Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently.
  • Able to engage with internal and external stakeholders in a friendly and professional manner.
  • ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF_

_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._

Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:


  • Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  • Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  • Your availability to work either immediately, or at short notice.
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Please refer to the Role Requirements section above - your CV must address the requirements listed.

Other preferable/desirable details to include on your CV, if applicable:

  • Any local authority/public sector experience
  • Any relevant qualifications held or being studied for.

Job Ref:
K&C

Anticipated Length of Assignment:

Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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