Operational HR Team Leader - Lincoln, United Kingdom - Lincolnshire Community Health Services NHS Trust

Lincolnshire Community Health Services NHS Trust
Lincolnshire Community Health Services NHS Trust
Verified Company
Lincoln, United Kingdom

3 days ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for someone with strong leadership and organisation skills to manage a team of 8 HR assistants, with primary responsibility for processing recruitment and payroll forms.


You will be responsible for ensuring the transactional HR service is delivered to a high standard and within agreed KPIs and service level agreements.

You will be part of a wider HR function and work with HR Business Partners, Advisors and Governance and Compliance Managers as well as clinical and service leaders.

You will be responsible for the line management and development of the recruitment and operational HR team.


You will plan, organise and schedule work of self and team to deliver the recruitment and operational HR service to high standards.

You will lead on providing a timely, compliant and customer focused end to end recruitment and payroll process.

You will need to have strong leadership skills, the ability to motivate others to achieve and drive and deliver a high-quality HR service


Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagementin the 2021 NHS National Staff Survey.


LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives.

Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments.

Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.


Engage in continual service improvement, measuring performance against the Service Level Agreement and taking remedial action to ensure delivery of a high level of client satisfaction.


Develop and update systems and procedures; creating process maps, guides and standard operating procedures for use by the team and other key stakeholders as necessary.


Engagement in regular audits of recruitment and payroll activities to ensure NHS employment standards are adhered to, preparing reports as appropriate.


Delivery of relevant training such as recruitment and selection training for manager; developing content as necessary to ensure it reflects current policy, legislation, NHS standards and best practice.

To be a first point of escalation for applicant queries/concerns in connection with the recruitment and payroll process.


Manage the team ensuring the delivery of a customer focused and responsive recruitment service; being accountable for and holding staff accountable by being a role model of positive, motivational and visible leadership; demonstrating Trust values.


Develop and coach direct reports managing the performance of individuals, effectively and consistently in line with Trust policy and procedures.

Championing and contributing to the development of staff to achieve maximum potential.
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