Advice & Assessment Officer - London, United Kingdom - Fox Morris Group
Description
Advice & Assessment Officer - Camden CouncilWe are looking for an
Advice & Assessment Officer will be based at:
Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers, integrating welfare benefits advice with financial assessments
This will include:
Gathering information on the residents circumstances, particularly finances, covering income, capital and expenditure.
To validate information, and complete any requisite forms for financial assessments and benefit claims to be made, processed or reviewed.
Carrying out financial assessments in accordance with relevant legislation, national guidance and any local policy, procedure, and guidance.Completing initial benefit checks identifying additional entitlements, help customers make initial claims or reviews. To ensure claims are submitted on time and outcomes monitored.
Operating systems and procedures so that income due to the department is, invoiced, collected and accounted for in accordance with departmental and corporate financial regulations, standing orders and guidelines.
Experience of providing financial assessment or similar services
Experience of undertaking benefits assessments or providing welfare benefits advice
Experience of delivering services to disabled and vulnerable people
Understanding of the principles and practice of either domiciliary or residential charging policies
Knowledge of current Social Security Benefits, tax credits and related legislation, policy and practice
IT literate and able to work with different systems and databases, including good excel skills
Good communication and negotiation skills working with different stakeholders
Knowledge of Adult Social Care and relevant business processes
You will be expected to:
Work flexibly across the service responding to changes in demand and move location in order to achieve a seamless service for the customer
Where required, visit residents in their homes or care settings
partners
Manage a varying workload, handling changing or conflicting priorities as a result
Work in a demanding and time pressured environment
If you are looking for a new role or would like further information, please send across your up to date CV
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee
.
Look forward to speaking with you,
Job Types:
Full-time, Temporary contract
Contract length: 3-6 months
Salary:
£19.25-£24.03 per hour
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
Finance Assessments: 2 years (required)
Adult Social Care: 2 years (required)
Local Authority: 2 years (required)
Work Location:
Hybrid remote in London
Reference ID:
Advice & Assessment Officer Camden
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