Case Handler - Shirley West, United Kingdom - Sayjo

Sayjo

Verified Company

Shirley West, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Commercial Claims Handler role with a difference. Do you love working in Motor Claims? Are you stuck in a call centre environment with high pressure targets and no career path?

Our client need needs a Claims Handler with motor claims experience to work internally within their transport business.

This is a permanent role to engage with drivers to understand cases, claims, queries and supporting them through the claims process with clear communication, empathy and compliance.

From First Notification of Loss (FNOL to completion.

Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities.
Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager.
Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system.
Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement.
Debt recovery for claims including complex and aged.
Support with general fleet location and hire vehicles.
Recommend solicitors as appropriate

We are looking for:

Motor claims insurance sector experience
Claims handling database / software experience such as Eclipse Proclaim
Knowledge and training on FCA, MOJ or other relevant compliance
Outstanding communication and administration skills
Most importantly, empathy, understanding and great communication skills

The details:

Hours of work 9:005:00pm Monday to Friday.
Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company.
Great perks and benefits.

Job Types:
Full-time, Permanent

Salary:
From £24,000.00 per year

Benefits: