Repairs Supervisor - Derby, United Kingdom - PRO-TAX CONSULTANCY LIMITED

PRO-TAX CONSULTANCY LIMITED

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Job Purpose

To manage and coordinate the delivery of Housing Repairs service within Council owned properties 10,500 tenanted homes, 3000 garages and 700 corporate and commercial properties to provide an improved service to our customers.

Key Accountabilities

To supervise and develop a robust work force to enable them to carry out their duties.
Coordinate operational resources to ensure all aspects of the services are delivered to the expected standards.
Oversee the distribution of work to the workforce ensuring all relevant materials and plant are available.
Ensure effective day to day management of services such as Quality Standards, Service Level Agreements and Performance Indicators are met and implement a programme of random inspections and risk management audits.
Deputise for Responsive Repairs Manager Localities where required.
Carry out PDP's ensuring all training is maintained
Carry out sickness absence, disciplinary, grievance procedures in line with SBC policies
You will be expected to deputise and cover each other for annual leave and sickness
This role will require reporting on daily/weekly progress to Senior Management
Respond to priority requests from members of the public and Elected Members to resolve the issue.
Identify service improvements to improve customer satisfaction and environmental outcomes.
In accordance with the provisions of the Health & Safety at Work Act 1974 and the management of Health & Safety at work regulations 1999 you must take reasonable care so as not to endanger yourself or other persons whilst at work.

Knowledge & Experience