Healthcare Advisor - Tewkesbury, United Kingdom - Searley Owen Ltd
Description
Healthcare Advisor / Case Manager
Tewkesbury
£20,000-30,000 DOE
Monday-Friday - home working after probation available.
Do you enjoy helping people and have an interest in health and wellbeing? Are you looking to embark on a genuinely rewarding career?
- Claims Handling (preferable health/medically related)
- Life / Health Insurance
- Sports / Exercise science
- Nutrition
- Therapists / Counsellors
- Occupational Health
- Psychological roles
- Mental Health support workers
- Graduates within a related field
Duties
- Deliver strong customer service skills to all customers
- Demonstrating empathy and effective listening
- Follow assessment procedures for ill health or injury
- Managing multiple cases to meet customer deadlines and service standards
- Source and access the most appropriate treatment intervention via the NHS or private sector using the most effective method of funding applicable for the medical condition
- Ensure all information is accurately recorded
The person
- A passion for helping people and providing excellent customer service
- Enjoy working in a varied role managing multiple cases
- Excellent communication skills both verbal and written
- Ability to understand the impact of work on an individual and the impact of ill health on an individual's ability to work
- Ability effectively manage workload to meet to deadlines and service standards
Benefits
- 33 days holiday, increasing with length of service
- Embark on a rewarding career within a forwardthinking organisation
- Access to healthcare professionals
- Pension
- Healthcare benefits
- Flexiworking
- Discretionary Home working up to 2 days per week after passing probation
- Full training provided
- Career progression opportunities
- Modern offices
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