Customer Service Administrator - Bristol, United Kingdom - Logistic People

Logistic People

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Logistics People are looking for a Customer Service Administrators to join our team.

Location:
Bristol

Working Hours:
Monday - Friday 09:00 - 17:30

Pay rate:
£11.93 P/hr

Logistics People are currently recruiting a Customer Service Administrators to join our Team in Bristol, based at our Culina Site.

KEY ACCOUNTABILITIES:

Allocation of booking slots according to clients requests, provision of booking references to hauliers
Timely and accurate completion of Goods In schedule with client's specification.
Creation and modification of pre advise documents for inbound loads and returned stock.
Processing of documentation on vehicle arrival and departure
Scanning and Indexing load plans.
Checking of goods receipt notes against pre advise and delivery note
Process cross docked load / paperwork
Maintenance of Goods In files, archiving and housekeeping
Creating and distributing stock reports to both internal and external customers

Investigating discrepancies and processing dispute procedures

Processing system transactions to correct stock balances

Supporting colleagues throughout the network

Providing cover for Goods In desk as required
General administration.
Other duties as reasonably required

ADDITIONAL SITE SPECIFIC RESPONSIBILITIES:

Inspecting floors daily and physically checking stock as required
Reconciling goods inbound report
Reconciling 'chill' download report

SCOPE
Build and maintain good working relationships with internal and external customers.
Required to cover day and night shifts.

Knowledge, Skills & Experience:

Excellent attention to detail and accuracy skills
Ability to communicate effectively and professionally
PC literate and experience in MS Excel
Ability to solve problems methodically and actively seek resolutions
Proactive and adaptable approach
Selfstarter, ability to work using own initiative
Conscientious and reliable
Able to manage own work load effectively and prioritise
Excellent customer service skill
Organised, clean and tidy approach to work

What does working as an Administrator for Logistics People involve?

Strong verbal and written English skills
Computer literate
Experience preferred
Positive can do attitude
Hardworking and dedicated to getting tasks completed
Able to communicate over the phone with customers
Strong initiative
Smart and well presented
This position also includes stock control work, which includes investigation into stock issues in the warehouse environment and being trained to operate a scissor lift.
Experience with EXCEL Sheets and WMS systems
H&S Basic knowledge would be advantageous as this will become the main role and training will be given
Sending reports when I am out of the business

What are the benefits of working for Logistics People?