Looking for Your First Office Job? - Warwick, United Kingdom - Plus One
Description
Are you looking for your first office job?
Are you a people person who enjoys speaking to people and offering excellent customerservice?
The role offers an opportunity to work within a successful team of people for a leading provider for heating solutions who are one of Europe's largest manufacturers.
If you have had existing customer service experience from an office, retail or hospitality job, or are a recent college/university leaver looking for their first step on the career ladder, then please get in ouch with me asap
Please note:
Although this is initially a temporary role, it is with the view to go permanent. There is the option for both full time and part time work hours per week, but part time would run 8am - 12pm). The working pattern isMonday - Friday, with one weekend day working (Saturday or Sunday) in every two weeks.
The initial training period will be 2 weeks (office based) and then afterwards, it will be a hybrid working role.
Main Responsibilities:
- Taking inbound calls from customers with problems.
- Talk with customers to get to the root of their problems.
- Maintain good records of all customer conversation.
- Meet all targets and objectives set for our Sales & Customer Support Agents.
- Promote our excellent Service Plans to our customers to give them long term cover and solutions.
Key Skills
- Good communication skills
- Teamworking skills
- An ability to listen, empathise and confidently respond to customers
- Selfmotivation
- Organisation
- Previous office experience is not essential
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