Call Centre Representative - Belfast, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients.


Responsibilities:


  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner
  • Provide accurate information about products, services, and promotions
  • Utilize phone etiquette skills to ensure positive customer interactions
  • Analyse customer needs and recommend appropriate solutions or upsell additional products or services
  • Collaborate with team members to achieve department goals and targets

Skills:


  • Excellent verbal and written communication skills
  • Ability to effectively communicate complex information in a clear and concise manner
  • Strong problemsolving skills and the ability to think quickly on your feet

Salary:
From £24,683.01 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 27/03/2024
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