Care Coordinator - Birmingham, United Kingdom - Nexus Care Services

Nexus Care Services
Nexus Care Services
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

_Responsibilities:
_

  • Manage and prepare carer's availability and rotas on a daily and weekly basis.
  • Manage our client's requirements, preferences, and call times on a daily and weekly basis.
  • Communicate effectively with our carers daily via phone ensuring 'check in chats' is completed.
  • Work closely with the care manager on any concerns, risks, or queries with our client's requirements.
  • Consult daily with our clients checking in on their welfare and that all rota needs have been met.
  • Stay upto date with care packages changes of durations and timings.
  • Ensure all rotas are completed daily and weekly and no call is left unfilled working 710 days in advance.
  • Maintain an organised system of digital records via our care planner diary system.
  • Collaborate with the recruitment team for updates on new carers coming through and collaborate with the care managers for new care package scheduling.
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Requirements:_

  • Previous experience as an Administrator, Coordinator, or relevant role.
  • Excellent computer, written and communication skills coupled with customer service and phone etiquette.
  • Attention to detail, with an ability to spot errors. Experience working in fast paced environment.
  • Strong analytical and organisational attributes, working to deadlines.
  • Ability to work with varying seniority levels, including staff, managers, and directors.
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Benefits of working for Nexus:_

Salary - £24000 per annum (dependant on experience).

Hours Monday-Friday).

Location - Sutton Coldfield.

Holiday - 28 days a year (including Bank Holidays) & Pension Enrolment.

Overtime opportunities available with additional on-call cover.

Development and progression opportunities with NVQ Level 3-5.

Company Laptop provided and working with a small close-knit family and friends team.


Job Types:
Full-time, Permanent


Salary:
£24,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • Monday to Friday
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