Programme Manager Automotive - Berkshire, United Kingdom - EllisKnight International Recruitment

EllisKnight International Recruitment
EllisKnight International Recruitment
Verified Company
Berkshire, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

EllisKnight are looking to recruit an exceptional Programme Manager (or Senior Operations and Improvement Manager) who has worked as a mechanic or has a good knowledge/understanding of the Automotive Tool industry.

The role will be a senior position to manage,improve and deliver an outstanding and logístically efficient customer experience for the hiring/loaning and controls of specialist automotive Tools.


The Programme Manager will manage the overall running of and improvements to, a Lease/Loan based business function that provides automotive equipment to businesses across the UK and Europe.

This ranges from specialist automotive tools for car manufacturing,testing/diagnostics tools to major industrial machinery that is leased /loaned out. Experience of a similar service will be desirable.

The purpose of the role is to ensure that revenue targets are met and customer SLA's are achieved.


Key areas of responsibility will include:

Programme Management

  • Day to Day management on all Tool Loan programmes
  • Day to Day management of team members
  • Internal/External Customer liaison
  • Project Management and overall onboarding of new programmes/tools
  • Monthly Billing Creation
  • Daily/Monthly and adhoc reporting
  • Budget/Cost Management of Programs
  • System setup/improvement and timely resolution of critical issues
  • Maintain excellent customer and supplier relationships
  • Ensures that appropriate documentation is received, stored retained according to policy requirements

Technical:
Tool Management

  • Correct stock levels are maintained to support the program
  • Minimize tool downtime from Technical/Quality/Quarantine/Calibration issues
  • Design Packaging and packaging layout 'fit for purpose' for program and customer
  • Ensure all tools are up OEM specifications
  • Kit data definition based on customer data
  • Packaging prototyping & sign off
  • Tool updates, changes, updates and new stock.
  • Supplier coordination, planning & management

General

  • Logistics & supply chain planning
  • Work closely with Warehouses across Europe on stock accuracy and quality control.
  • Oversee annual stock counts
  • Ensure website is accurate/complete and updated at all times
  • Internal/External Customer Training
  • Maintain excellent customer and supplier relationships

Key skills/background:


  • Knowledge of, and or a keen enthusiasm for the Automotive sector (Cars, mechanical Engineering etc)
  • Experience of working in or with an automotive workshop environment
  • Knowledge of workshop tools and equipment
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