Weekend Receptionist - Lancaster, United Kingdom - Ashton Manor

Ashton Manor

Verified Company

Lancaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ashton Manor is located in South Lancaster and is a 67 bed, state of the art care home. We care about our residents and helping everyone to lead an active, safe and secure life is our goal.

At Evermore Care, we believe in delivering meaningful person-centred care to our residents, while ensuring our team are offered ongoing opportunities for professional and personal development.

Ashton Manor boasts a modern working environment and lives by Evermore Cares vision and values: Wellbeing, Respect, Community and Freedom.

We are looking for a weekend receptionist to joining the expanding team at Ashton Manor.

The Receptionist will ensure all visitors to the home are welcomed, provide refreshments, ensure telephone calls are handled in a timely manner and provide support to the management team.

We are looking for someone that has excellent IT skills, good attention to detail and someone who is extremely customer focused.

What we can offer you:

A supportive and friendly company
A chance to be part of a programme of continuous improvement by training, development and providing a career path for each individual.
Access to a range of training and qualifications
Company Workplace Pension Scheme
Refer a Friend scheme
Salary above minimum wage
On site parking
Set shift patterns on a twoweek rolling rota
Uniform is provided
DBS is free of charge
Staff meals are provided

Main Duties:

Acting as first point of contact for all visitors to the home
Delivering excellent customer service to residents, visitors and contractors
Support the home manager and administrator with clerical duties such as printing, filing and data recording
Dealing with enquiries, assisting with show rounds of the home and sales
Answering the door bell, meeting and greeting visitors
Assist with ordering
Coordinate training for staff and monitor outstanding training
Prepare new resident paperwork and new resident welcome packs
Coordinate resident visits to the home
Keep resident records up to date, such as contact details & paperwork
Daily communication of pictures & videos to residents' families

Desirable Skills & Qualities:

Excellent verbal and written communication skills
Previous administration experience would be desirable
Confident and energetic
Working knowledge of computers, technology systems and Microsoft Office packages
Knowledge of working in a care environment would be advantageous
Have a 'can do' and positive attitude
Good time management and organisational skills
Ability to work as part of a team and independently