Tenancy Sustainment Officer - Plymouth, United Kingdom - plymouthcommunityhomes

plymouthcommunityhomes

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Care Respect
Listen Do the right thing**
About the role

This is an exciting opportunity to work in a new role as a Tenancy Sustainment Officer within our Housing Management Service with a focus on the 3 Towers in Devonport, for up to 8 months on a fixed term / secondment basis.

Working closely with the Housing Officer and Housing Management Team you will support individuals who may be affected by the works taking place.

You will assist them to engage with the works programme, enhancing liaison with the contractors on site and colleagues in the Regeneration Team.

You will also work alongside the PCH Communities Team to create opportunities for resident involvement, encouraging, promoting and supporting involvement from all customers within the 3 Towers.

This role may require working outside the normal core hours in order to deliver a holistic service that supports individuals, the community and the essential work PCH needs to undertake.

Is an enthusiastic selfmotivated person with extensive experience of working in social housing and/or the support sector.
Will provide practical assistance, advice, information as well as signposting customers and assisting with life skills, setting up home and all aspects of managing a successful tenancy.
Can conduct initial assessments for customers who have been identified as having needs and/or potentially at risk of tenancy failure and produce support/action plans with customers, assisting them to achieve identified outcomes.
Can work flexibly demonstrating experience of working in a customer focused environment.

About Plymouth Community Homes

We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

Flexible working opportunities including flexitime and hybrid working
Excellent pension scheme with a high level of employer contributions
Free, fully equipped onsite gym and changing facilities.
The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
Free Employee Assistance programme, including free counselling
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a beautiful and vibrant part of the Southwest

To Apply:

For an informal discussion about this role, please contact Fran Sandercock on

This post is not suitable for job share.
Shortlisting Date: 7th February 2023

Interview Date: 14th February 2023