End User IT Specialist - London, United Kingdom - IQ Talent Solutions
Description
Permanent - Flexible working options available£ Competitive & Bonus
IQ Talent Solutions are delighted to be working with one of our most successful clients, in supporting them with the recruitment of an End User IT Specialist position.
- Manage the relationship with the User's Community of the IT Services across EMEA
- Establish the mechanisms of engagement with the User's Community to understand firsthand the user experience regarding the usage of common IT systems
- Detect potential weaknesses and propose improvements and new ways of working to increase the productivity and the end user satisfaction
- Identify the best practices in some business areas and locations to spread out its usage across EMEA
- Significant experience in a similar role
- including training and communications management
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Teams
- Solid understanding of corporate and collaborative tools, with special focus, but not limited to MS365 suit
- Operating, communicating, and presenting at whole staff levels
- Capturing end user challenges or requests, and translating to IT solutions
- UX / Digital Experience
- Media tools (Adobe Premier, Adobe Illustrator, or equivalent)
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