Commercial Supervisor - Richmond, United Kingdom - Corrigan Bentley Recruitment ltd

Corrigan Bentley Recruitment ltd

Verified Company

Richmond, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:

Are you interested in joining a dynamic, competitive and fast paced Commercial Team, which is driving the London team's GP success? Are you someone that wants to be part of an award winning London team, that can contribute to our fantastic culture? Do youlove negotiating, building customer relationships, and going above and beyond? Then read on

A position with responsibility for increasing the shipment volumes and operational financial performance of the London, UK Branch.

Responsibilities:

Contribute to the daily activity of a successful, and profitable Commercial team
Manage and complete quotations both internally & externally on a daily basis, and in accordance with monthly / annual targets for all modes Air / Sea / Road
Actively develop existing and new business with support from the business development teams and operational leads
Research potential new customers through various channels, and provide leads to Inside Sales/BDM, with support and direction from Commercial Manager
Assist with establishing new suppliers and arranging supplier meetings
Arrange virtual meetings with your customers, and ensure customer volume & GP development
Demonstrate business growth through successfully sourcing & converting opportunities
Contribute to a dynamic and competitive team culture within the department

People:

Create a positive working environment
Ensure that the Mission Statement values are incorporated in everything we do
Provide seamless communication from Commercial to Operations teams handing over completed quotation and booking with clear instruction and no ambiguity or room for error
Ensure that excellent relationships are nurtured and maintained with fellow colleagues both at local branch level, regionally & globally including Managers, Directors and Support Services within the company
Perform other duties as reasonably requested by the Regional Manager or Operations Director
Meet your obligation to act always in the best interests of the company and exercise the due care and diligence expected of a prudent business person

Customers:

Create a culture of excellence in the way you provide customer service
Maintain awareness of forwarding and logistics markets

- including, key customers and competition in your area/region

Help to deliver an excellent customer experience that is consistent across the Branch
Be proactive in your communication/relationship building with customers
Leverage the companys unique products and verticals to create new opportunities
Optimise every opportunity to help the customer and expand our business
Understand client requirements, find creative solutions
Be proactive when faced with challenges and use the full support from within the company
Understand client(s) buying processes and move opportunities forward to win new business

Process:

Ensure that our technology platforms are used to create/maintain highly efficient processes
Maintain up to date and accurate CRM recording
Ensure compliance with existing Quality systems (AEO, ISO etc)
Ensure that successful supplier relationships are in place, reviewed regularly and shared across the business
Ensure all enquiries are handled in accordance with the Company's Operating Procedures
Have robust and sustainable supplier relationships
Contribute positively to group initiatives and activities including but not limited to Product Developments; Margin Management; Growth Levers and Transformation projects

Profitability:

Increase efficiency & effectiveness
Improve financial results on GP per file
Work to expand our presence and ensure the business is a perceived as a key forwarder within the market
Be aware of potential customers and look for opportunities to develop the business
Work closely with customers, colleagues and third parties to ensure smooth outcomes to deadlines
Communicate wins & losses with team Manager to continually review and adjust trade lanes, routes and solutions

Finance:

Work with the Finance Team to ensure all new business is credit checked, set up and onboarded successfully
Maintain a program of Supplier Review meetings utilizing the shared purchasing opportunities for the region and ensuring good relations, escalation and financial terms
Ensure that local auditory and government requirements are met