Patient Liaison Officer - Poole, United Kingdom - Circle Health Group

Circle Health Group

Verified Company

Poole, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Closing date02/06/202- HoursFull time

Role TypePermanent

Location(s)

Harbour Hospital
Poole
Overview:

Patient Liaison Officer

The Harbour Hospital

Full Time - Permanent

Salary:
Up to £29,000.00 per year

The Harbour Hospital in Poole **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country

Circle Health Group are proud to be recognised as one of the UK's top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.

This is a Fulltime role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

Proven influencing/sales skills
Numeric
Proficient in MS Outlook, Excel and Word
Excellent command of the English language, both written and verbal
Excellent telephone manner and interpersonal skills

Duties of this role include:

To convert appropriate selfpay enquiries and consultations to selfpay procedures within CHG against preagreed targets
To ensure a quality service for potential selfpay patients including the accurate and timely response to selfpay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
To facilitate necessary access times and information required for patients to convert to procedure
To appropriately influence patients to choose CHG for their procedure

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Noncontributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities

and much more

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally.

Our principles and values guide our colleagues to be
selfless,
compassionate,
committed,
collaborative,
brave,
agile,
tenacious and
creative and are at the core of our purpose and culture.