Customer Service Advisor - Belfast, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Are you passionate about delivering exceptional customer service while driving sales success? Join our team as a Customer Service Advisor and play a key role in assisting customers with their needs while contributing to our sales objectives.


Duties:


  • Provide personalized assistance to customers, understanding their requirements, and guiding them through product and service offerings
  • Actively engage customers to identify their needs, recommend products/services, and assist in closing sales
  • Build rapport with customers, ensuring a positive experience and fostering longterm relationships
  • Analyze customer needs and recommend appropriate financial services or products
  • Collaborate with crossfunctional teams to address customer concerns and ensure a seamless customer experience

Skills:


  • Strong communication skills with the ability to effectively communicate complex information to customers
  • Ability to analyze customer needs and provide appropriate solutions or recommendations
  • Excellent problemsolving skills with a strong attention to detail
  • Ability to work independently and as part of a team in a fastpaced environment

Salary:
From £23,424.21 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Belfast (preferred)

Work Location:
In person
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