Full-time Sales Consultants - Heathrow, United Kingdom - Christian Dior Couture

Christian Dior Couture
Christian Dior Couture
Verified Company
Heathrow, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description

Position:


Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.

We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

The role requires flexibility to work full-time hours, 40 hours per week, Monday to Sunday, early (5.30am)/middle/late shifts (10pm).


Responsibilities:


  • To greet, serve and advise customers giving the highest standard of customer service at all times.
  • Develop loyalty with our customers by building relationships with customers through a 121 personal shopper style approach to sales.
  • To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
  • Introduce addon sales and achieve maximum sales potential in line with individual and departmental targets.
  • To deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis.
  • Follow all stock management procedures.
  • Support the team to maintain the highest standards of housekeeping and display within the [department/boutique].
  • To be conversant with selling systems, cash and credit and exchange procedures.
  • To maintain the highest standards of housekeeping and retail standards within the store.
  • Take all actions necessary to maximise security and prevent theft of product.
  • To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
  • Participate in team meetings and make a positive contribution.
  • To carry out any additional duties as directed by the management team.

Profile:


Experience required:

  • Previous experience within luxury fashion
  • Excellent communication and relationship building skills
  • An existing client book (preferred)
  • A passion for Christian Dior and our collections
  • Strong knowledge of fashion and trends
  • Fluency in a second language than English (preferred)

Additional information:


  • Must be available full time (40 hours per week, Monday-Sunday)._
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