Branch Administrator - London, United Kingdom - The Acorn Group

The Acorn Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Branch Administrator

Location:
Acorn Crystal Palace & Acorn Streatham Office

Brand:
Acorn

Salary:
Up to £25,000.00 per annum (Depending on experience)

Hours:
Monday to Friday from 8:30am to 6pm

About The Acorn Group:

Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency.

We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by the Leaders Romans Group.

Job Summary and Key Responsibilities:

Do you have an interest in property and previous experience in administration? Are you focused on attention to detail with brilliant communication skills and the ability to work to deadlines and managing a busy workload?

If the answer is yes; the position of
Branch Administrator could offer you a fantastic opportunity to join an industry leading Property Company and enjoy a career within the Estate Agency sector.

The highest levels of customer service must be delivered at all times, and you will also be able to generate business referrals to our Mortgage Business and to other divisions of The Acorn Group.

As a Branch Administrator you will be rewarded with a competitive salary, full training, and the opportunity to progress your career in an Industry leading company.

Duties will include:

Provide an accurate and efficient administrative service to sales team.
Input property and client information accurately via in house software system including selecting photographs, floor plan and map.
Quality control of data input; language, punctuation, spelling, figures.
Undertaking office reporting systems in an efficient and competent manner.
Managing web portals and accuracy of information displayed.
Planning and submission of Property advertising.
Handle correspondence and letters in accordance with manager's instructions.
Provide support to management by undertaking nonsales related tasks.
Provide support to other team members by undertaking front line telephone and face to face customer enquiries when required.
Cost control of stationery and reporting of maintenance issues.
Control of Health and Safety in the office.
Diary management.
Auditing of system and management of applicant records.
Comply with company's standard procedures and all statutory legislative measures affecting Estate Agencies and Financial Services.
Control of window displays and canvassing campaigns.
Attendance to regular meetings with the Team, Manger, and others.
To have an impact on securing and developing new business with clients.
To control and manage overdue tasks within the office.

Skills required:

Previous administrative experience.
Excellent telephone manner.
Articulate.
Confidence and accuracy in written word.
Be able to deliver a high level of customer service.
Strong organisational skills of yourself and others.
Team player.

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Excellent opportunities for career progression.
Structured Training & Support.
Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year.
Excellent parental leave & company fertility policy in place.
Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
Retail discounts.