Emergency Department Receptionist - Northampton, United Kingdom - Northampton General Hospital

Northampton General Hospital

Verified Company

Northampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Booking in of patients attending Accident & Emergency onto the hospital computer system. Liaising with ambulance staff and booking in patients on arrival. Receive and deal with telephone enquiries as required. Cancel or change appointments according to clinic rules and procedures.

Reception duties on out-patient clinics, ensuring all computer details are maintained correctly on the Symphony/Camis system and that all relevant details are entered/updated correctly.

Pre-clinic preparation, responsible for checking that necessary paperwork is available for designated clinics. Ordering and booking in of hospital notes as required by the Department. Notifying Overseas Department of any visitors attending the Emergency Department and taking relevant information.

Scanning Emergency Department attendance notes onto the Symphony system. Admitting patients transferred to other areas of the hospital onto Camis. Weekly filing in Medical Records of ED Specialist notes. Admitting and discharging patients on Camis for the Emergency observation area.

Photocopying as required and all other routine office duties. Deal with all enquiries from members of the public. Liaise with all levels of staff. Be aware of the Data Protection Act, Fire, Health & Safety and that all Trust Policies are adhered to.

Attend mandatory courses. Any other duties which may be required. To provide cross cover for Urgent Care. Liaise with all multidisciplinary levels across all directorates.

Have the ability to interpret and convey information accurately and concisely. To participate in any in-house training and awareness sessions to keep up to date with the transit time target.