Customer Service Administrator - Harrow, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Harrow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Description

Role:
Customer Service Administrator

We are a commercial law firm specialising in financial claims, including mis-sold PPI.

Our litigation team has years of experience issuing claims in our specialist area, including the representation of clients in landmark cases.

We are looking for passionate and hard-working individuals who are interested in acquiring work experience in a law firm as well as training in case work in a busy litigation team.

You will work directly with the line manager in the pre-litigation department.

Responsibilities:

Maintaining records, filing systems and computer files
Updating information in a case management system
Providing updates to clients in line with the firm's SLAs
Writing and dispatching routine or straightforward letters to clients and other third parties
Obtaining information from CRM software and generate reports accordingly
Reviewing documents received from banks

Key Attributes/Skills:

Very good communication skills
Good knowledge of software packages, (MS Office Pack
Excel, Word, PowerPoint, Outlook)
Ability to make decisions
Computer literacy
Ability to work to deadlines
Strong attention to detail
Confident, motivated and diplomatic
Ability to work unsupervised; to initiate activities and anticipate and solve problems
Organized
Team Player
Used to working within a fastpaced environment

We provide full training and this is an excellent opportunity to work in a dynamic area in a specialist law firm.

, Permanent

Salary:
£20,000.00 to £22,000.00 / year