Markets Developer Concierge - London, United Kingdom - eFinancialCareers
Description
The Information Security Concierge Professional will drive and support developers in remediating non compliant software to help Markets Technology to attain compliance within Risk Appetite.
Our Vision
Our vision is to create a positive experience for developers, and to remove all of the roadblocks causing frustration and impeding the delivery of high quality, secure code.
Our purpose is to become trusted service providers, ISAs and development tools specialists, as well personal champions for developers to positively impact their development experience, enhancing their creativity and job satisfaction.
Our Mission
Our mission is to help developers navigate, simplify and stabilise Citi tools and processes so they can put their time, energy, and passion into achieving their goals, developing quality products, making development at Citi a rewarding and satisfying experience.
We want to make developing software in Markets easy, pleasant and safe.How We Will Work
We will treat developers as clients.
We will take away difficult, non-developer-centric activities from our teams, and handle those activities for them in a structured, consistent fashion, with clear timelines and regular updates
We will build a knowledge base of these tasks, so that we can respond promptly and efficiently
We will support all communication styles that work for developers - chat, mail, calls.
We will enable developers to raise issues with minimum effort to track progress, our own productivity - and we will use the statistics that we generate, to drive automation of the key developer pain points
Information Security
Information Security is of vital importance to the Bank and it's clients.
While part of the concierge team, a key objective of this role is to facilitate the implementation of Citi's information security policies.
Understand IS requirements and present them to development teams, in an actionable formatAssist development teams with their development effort to comply with IS policy
Work with IS teams to improve detection and prioritisation processes
Manage and lead work group meetings, including preparing the meeting agenda and minutes
Report project metrics and status in presentations for senior management
Enable the Markets Development teams to remain within Risk Appetite
Qualifications:
5-8 years experience in an Application Support role.
Experience with Java and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholder
Education:
Bachelor's/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Information Security
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "EEO is the Law " poster. View the
EEO is the Law Supplement.
View the
EEO Policy Statement.
View the **Pay Transparency Posting
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