Concierge - Gateshead, United Kingdom - The Jeya Group Ltd

The Jeya Group Ltd

Verified Company

Gateshead, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for Concierge that will Control of access to assigned multi storey blocks.

To provide a service to tenants, check and verify all visitors to the building and ensure the security and safety to residents and the building.

The key roles of this post will include:

Working in the concierge suite to monitor activities at access points, communal and external areas using closed-circuit television. Reporting and recording all relevant incidents such as anti-social behavior, including acts of vandalism/criminal activity, Health & Safety Emergencies, ensuring all appropriate services are notified as and when required.
Control and observe tenant and visitor access to and from the Multi Story blocks
Contact tenants through door entry system / handset in order to provide a communication link between tenants and visitors.
Collate reports and share with appropriate officers. Report repairs, maintenance and cleaning required to communal and external areas to appropriate services.
Check the functionality of alarm systems and CCTV equipment on a pre-determined basis.
To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues.
Such other responsibilities allocated which are appropriate to the grade of the post.

Knowledge & Qualifications

Essential:

Knowledge

Microsoft Office Packages, Including, Excel, Outlook, Teams and Word.
Ability to Multi-Task across different ICT based systems.
Ability to demonstrate a good understanding of equality and diversity and the ability to evidence how this would be displayed within the workplace.

Experience

Delivering Excellent Customer Service
Working unsupervised when required
Using own initiative
Excellent Communication Skills, Verbal and Written.
Excellent Timekeeper
Ability to Maintain Focus and Attention for Long Periods of Time.

Qualifications

5 GCSE's (at least grade C) including Maths & English or relevant experience

Desirable:

Knowledge

Office based software packages.
CCTV operation
Working as part of a diverse and inclusive workforce

Experience

Liaising with other functions of the council and external services/agencies

Part time role - 6 week shift pattern. Hours and times / days of shift each week vary between 14 hours per week up to 22 hours per week. As its a fixed shift pattern times and hours cannot be amended. - Please refer to shift pattern / times SUCCESSFUL CANDIDATES MUST BE ABLE TO WORK 22 HOURS IN A WEEK

Job Types:
Part-time, Temporary contract

Salary:
£11.39 per hour

Schedule: