Customer Service Coordinator - Heanor, United Kingdom - Investing in Women
Description
Are you passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you
A leading supplier of ductile iron products are looking for a customer-focused individual to join them as a Customer Service Coordinator to provide support to their team in Ilkeston.
Working Hours:
- Monday to Friday 8.30 to 4.30, occasionally 9.00 to 5.00 on a rotating basis.
Responsibilities:
- Managing various orders and deliveries, including highvalue complex projects.
- Proactively chasing customer delivery schedules.
- Agreeing and managing customer delivery calloffs.
- Producing customer order book reports.
- Attending customer meetings (virtual and in person).
Requirements:
- Previous experience in a customerfacing role preferred.
- Excellent written and verbal communication skills.
- Excellent organisational skills.
- Resilience to deal with unhappy customers professionally.
- Negotiation skills.
- Enthusiastic approach to work.
What's in it for you?
In return for your hard work, they have a range of benefits to offer, including high street discounts, pension schemes, opportunities for career progression, and more.
Are we an inclusive employer?
They understand that a diverse workplace is essential for better decision-making and innovation. Whoever you are, you can be sure of a warm welcome with them.
Flexibility:
They're always open to new ways of working. They'll happily discuss any need you might have for this role, such as flexible hours, job-sharing, part-time working, etc.
Job Type:
Permanent
Work Location:
In person
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