Customer Service Admin - Maidenhead, United Kingdom - Adecco UK

Adecco UK

Verified Company

Maidenhead, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CUSTOMER SERVICE ADMINISTRATOR
Based Central

Benefits
Company pension

Cycle to work scheme

Employee discount

Free parking

Life insurance

Private medical insurance

Full Job Description

An exciting opportunity has arisen to join an expanding team within a growing company. This role will support our busy customer service and aftersales department by providing accurate, diligent work through several channels.

Responsibilities:

Processing and quoting servicing and repairs
Maintaining/amending customer data.
Placing customer orders
Arranging returns and collection within the UK and internationally
Maintaining strong communication links with customers and colleagues
General support to the business as required
Dealing with complaints
Actioning refunds

Training will be provided

Requirements & Experience:

Familiar with MS Office, Excel, and Outlook
Excellent attention to detail.
Ability to prioritise work to meet deadlines.
Strong written and verbal communication skills.
Diplomatic problem solver
Calm under pressure
Methodical approach
Experience with CRM tools desirable but not essential

Salary:
From £24, per year

Monday to Friday

GCSE or equivalent (preferred)

Experience:

Customer service

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Jessica Olins