Administrator - Rotherham, United Kingdom - Staff 365 Recruitment Services

Tom O´Connor

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Tom O´Connor

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Description
Staff365 are looking to recruit a Customer Service Administrator for our client in Rotherham.


Benefits:


Hours:
Monday to Thursday 8.30am to 5.00pm and Friday from 8.30am to 4.30pm.


Location:
Rotherham


Salary:
Up to 24K doe

Life insurance equal to 4 times annual salary

Group Income Protection Insurance (up to 50% of salary for 3 years)

26 days' holiday plus statutory (pro-rata if joining part way through the calendar year)

Occupational pension, 5% employer contribution and a minimum of 3% employee contribution, pension salary sacrifice scheme also available

Westfield Contributory Health Scheme

Birthday Leave (to be taken on your birthday or within a month of your birthday. Not awarded if the birthday date falls on a weekend or public holiday. This does not form part of your annual holiday entitlement).


Duties:

Creating new offers to customers for the supply of equipment and/or spare parts

Revising expired offers

Launching orders

Ordering stock

Updating folders with documents

Dealing with other customer's queries

Generating and keeping up to date active offers report (DRB008) in Business Objects SAP

Managing Stock Consignment Agreements

Collecting and checking monthly reports from the customers

Calculating stock for each client

Sending usage to be invoiced

Organising stock replenishment and updating JETs with new quantities

Preparing monthly analytical review


Criteria:

Previous experience as an Administrator

Good working knowledge of all Microsoft packages

Experience in dealing with customer queries

Strong written and oral skills

Confident telephone manner

Maintain a professional approach

GDPR knowledge and experience

Ability to prioritise and manage own workload

Use initiative as an Administrator

Be a good team player

Staff365 are an employment business and equal opportunities employer. INDHP

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