Administration Clerk - Liverpool, United Kingdom - Alder Hey Children's NHS Foundation Trust

Alder Hey Children's NHS Foundation Trust

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will be responsible for the day to day administrative support to the Ophthalmology Service and will undertake a range of administrative and clerical duties.

The post holders will be required to work flexibly to ensure the needs of the service are met.

Please refer to the attached Job Description.

Alder Hey has already earned our place as one of the world's leading children's hospitals, thanks to innovation and pioneering medical work.

We treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children, as well as being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales.

Every individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children and young people.

The post holder must adhere to Trust Policies and Procedures at all times.

The Trust is committed to carefully screening all job applicants to ensure the safeguard of children and to an environment that promotes equality and embraces diversity.

The trust operates a flexible working policy.

The Trust is an equal opportunities employer and operates a no smoking policy.

Deal effectively and efficiently with any enquiries (telephone or face to face) from clinical and nonclinical staff within the Trust in a professional manner.
Deal with routine telephone enquiries from parents/carers/general public in a professional, polite and confidential manner, referring to appropriate person/department regarding any enquiries outside of the post holder's remit.
Liaise with clinicians in a timely and professional manner in relation to patient queries.
Attend and contribute to departmental meetings, team briefs etc.
Ensure accurate and appropriate action is taken with regards to all clinical correspondence.