2nd Line Engineer - Pontefract, United Kingdom - Charles Simon Associates Ltd
Description
2nd Line Engineer (2nd Line, 1st Line, O365, Office 365, Active Directory, AD, Support) - Permanent - Pontefract
Charles Simon Associates are currently looking for a 2nd Line Engineer on a permanent basis for a fast growing prestigious business based in Pontefract.
Location:
Pontefract
Salary:
Up to £27,000 per annum
Skills/Requirements for the 2nd Line Engineer:
- Previous experience within a similar role
- Hands on experience with Active Directory and O36
- Networking experience within DNS/DHCP
- Experience with both deskside and remote support
- Any exposure to Hyper-V/VMware is highly desirable
The 2nd Line Engineer will be responsible for:
- Troubleshooting user problems and providing assistance
- Supporting all staff in the use of IT Services and provide MIS support
- Providing a technical input in the use of new or upgraded hardware/software and recommending and leading on their implementation
- Bespoke Application Management and Support
- Workstation management hardware, software, peripherals and input/output devices
- Providing accurate service reporting and root cause analysis on all reported issues
- Maintaining up to date inventories of hardware & software
**2nd Line Engineer (2nd Line, 1st Line, O365, Office 365, Active Directory, AD, Support) - Permanent - Pontefract
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