Scanning Team Member - Newcastle upon Tyne, United Kingdom - NHS Business Services Authority

NHS Business Services Authority
NHS Business Services Authority
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

If you are self-motivated, a strong team player and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you We are looking for a Scanning Team Member to join our team in Bridge House, Newcastle Upon Tyne.

This role is the perfect stepping-stone into a rewarding career with the NHS


If you are adaptable, work accurately and happy to work with tight targets, you have what this role needs You will join the Scanning team, working to complete all functions involved in the initial preparation and scanning of important documents.

You will be responsible for operating the scanning machinery, monitoring their performance, and speaking to stakeholders about any discrepancies. You will need to be precise, discreet, and always looking for ways to connect with your team

What do we offer?

  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts
  • Give an example of when you have had to follow written and verbal instructions to complete a task?
  • Give an example of when you have had to produce work of a high quality standard and how was this achieved.
  • Give an example of something repetitive you have done in the past?
Please answer these questions within the "Supporting Information" section.

Main duties of the job

  • Prepare documents for scanning; identifying documents that are suitable for scanning and those that are not. Ensures that all documents are forwarded on to the appropriate process
  • Operate machinery for the scanning of documents; carefully monitoring the performance of scanners and observing the quality of images produced in order to take appropriate corrective action if image quality deteriorates
  • In accordance with instructions, carry out routine maintenance of scanning machines or report fault to ensure the reliable and efficient performance of scanners
  • Demonstrate an appreciation of Quality by complying with the Quality Management System, identifying and recommending opportunities to improve working practices
  • Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act


At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services.

Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much more.


Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic.

We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.


Job purpose:

The post holder will be required to complete all functions involved in the initial preparation and scanning of documents.


In this role, you are accountable for:

  • Participate in the receipt of documents, assigning work to the correct work streams, analysing for discrepancies or issues that may then require direct contact with the customer/supplier, ensuring deadlines are met for payment schedules or other processes.
  • Prepare documents to an adequate standard for scanning, making all relevant checks and taking appropriate corrective action where discrepancies are found.
  • Scan a range of documents across a variety of different services and workstreams as workloads dictate, adhering to the specific policies and procedures for those services to ensure documents are processed correctly
  • Prepare documents to the necessary standards and complete all necessary documentation for return to customer/stakeholders. Ensure appropriate methods are used, with all policies and procedures associated adhered to.
  • Ability to comprehend and interpret policies and procedures across a range of work areas. Make decisions in line with current NHSBSA, DH&SC, PHE policies and appropriate processing rules.
  • Using knowledge and guidance make appropriate decisions in line with current policies and regulations.
  • Ability to show genuine empathy, patience and resilience when communicating with our customers to deliver exceptional customer service and come to an agreed resolution.
  • Working to agreed performance and accuracy targets and standards, complying with all regulatory requirements such as Data Protection, ISO Accre
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