Caseworker - Housing Assistance Shared Services - Stafford, United Kingdom - STAFFORD BOROUGH COUNCIL

STAFFORD BOROUGH COUNCIL

Verified Company

Stafford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Caseworker - Housing Assistant Shared Services (DHH118)

Band F (SCP £24,496 - £27,852 per annum

Full time, permanent, 37 hours per week

We have an exciting opportunity with our brand-new Housing Assistance Shared Service for a Caseworkerto join the team based in Stafford.

A brand-new service

Our service enables disabled and older residents to live safely and independently in their own homes, to maximise their potential, improve dignity and reduce stress in daily tasks.

We provide advice, assistance, and support to residents who need adaptations and empower them to participate in the home adaptation design process.

We aspire to provide a home improvement agency style service, where each customer has a single point of contact throughout their journey.

We begin with the assumption that each individual is best placed to judge their own wellbeing.

We take account of residents' views, wishes and feelings to understand the needs experienced and identified by them, along with their family and carer/s, whilst working to national supporting policies and the latest professional guidelines.

Key Skills & Qualifications

You should have:

A proven track record of undertaking holistic assessments and delivering support
A good grasp of benefits and housing issues
Excellent communication skills both verbal and written
A commitment to excellent customer service
Good IT skills
Problem solving skills
The ability to prioritise and work under pressure
A full UK driver's license

In return, we can offer you working arrangements that will enhance your work-life balance. These includehome working (dependent on service need) and a holiday allowance of 25.5 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, discounts at many leisure activities, restaurants, shops and other establishments.

A wide range of training and developmental opportunities is also offered.

Interviews will be held on week commencing: 03 January 2023

Job Types:
Full-time, Permanent

Salary:
£24,496.00-£27,852.00 per year

Schedule: