Legal Case Handler - Northampton, United Kingdom - ACS Recruitment Solutions Ltd

ACS Recruitment Solutions Ltd
ACS Recruitment Solutions Ltd
Verified Company
Northampton, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Legal Case Handler

Northampton

Monday - Friday 35 hours + 1 rota'd Saturday a month

£25,000 - £28,000


We have a great opportunity for a proactive and detail orientated induvial to join a friendly and welcoming business in Northampton.

Based within their legal and credit team - you will be responsible for administering the Company's inhouse legal processesand payment negotiations, working closely with customers to find solutions.


Key Responsibilities:


  • Reviewing accounts and sending letters before action (LBA).
  • Issuing Money and Return of Goods claims through the County Court.
  • Drafting and sending appropriate letters of claim to customers and performing any associated traces.
  • Managing and monitoring current legal accounts.
  • Enforcing judgments obtained and dealing with admissions/defences filed by the defendant.
  • Instructing agents to attend court hearings.
  • Assessing accounts for suitability to be referred to external agents.
  • Instructing external agents for accounts outside jurisdiction i.e. Scotland and Northern Ireland.
  • Liaising with third parties such as the court, debt management companies, tracing, and recovery agents, as well as solicitors and any other advice agencies acting on our customer's behalf.
  • Liaising with other departments in the company.
  • Ensuring legal fees/costs are added to the agreements where applicable.
  • Dealing with incoming correspondence from customers and third parties.
  • Photocopying and collating documents to be sent to court.
  • Some scanning of documents and other ad hoc admin duties.
  • Assisting the credit control team with dealing with incoming calls during busy periods.
  • Reviewing garage dispute cases and taking appropriate legal action where required.
  • Covering / assisting with other team members duties in their absence.
  • Handling collections department overflow calls, which are quality assessed monthly.
  • Experience working within a consumer credit environment.
  • Experience and knowledge of Hire Purchase agreements desirable but not essential.
  • CILEX qualification desirable but not essential.
  • Effective communication and listening skills.
  • Accuracy and attention to detail.
  • Commercially astute understanding the costs vs return benefit to action we take.
  • Ability to challenge current processes and provide alternative ideas/solutions.
  • The ability to work independently and as part of a team.
  • Problem Solving / Critical Thinking
  • Decision Making
  • Planning and Initiative
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