Administrator - Morley, United Kingdom - mpeople recruitment limited

mpeople recruitment limited
mpeople recruitment limited
Verified Company
Morley, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Would you like to work for one of the worlds' biggest supermarkets in a pivotal supportive role? Would you be able to keep pace in a busy environment, which requires high accuracy and attention to detail whilst handling sensitive information? A brilliant opportunity has become available in a vital team within the Head Office of one of the best employers in the world


If you have a committed work ethic, strive to be the best version of yourself and can bring a dedication to a team, then you may just be the perfect fit for this client.

Working as part of a large HRSS (Human Resources Shared Services) team who provide crucial support to internal employees by taking shared ownership of requests via a ticket log.

This role is to work on a
full time basis, covering 37.5 hours per week, with an expectation of some evening and weekend work between the hours of 8am - 8pm.

Immediate start. Temporary on-going.


Benefits:


  • Free onsite parking
  • Subsidised canteen
  • Staff discounts

Responsibilities within this role will include:

  • Enter data into systems, in a timely and accurate manner
  • Responding to and resolving customer questions and issues both over the phone and in writing
  • Responsible for the process relating to the upload/download of information
  • Working towards targets within a team environment
  • Dealing with HR related information so a high degree of confidentiality is required
  • Making a clear log of details on each ticket worked, for all parties to be able to see and follow
  • Making calls and speaking with internal and external personnel in relation to certain tickets such as: reference requests, holiday requests, training updates and leave of employment
  • Notifying colleagues once their requests have been completed and closed
  • Working as part of a collaborative team who continuously support one another
  • Taking responsibility for tickets assigned and ensuring each party involved is aware of updates
  • Updating employees files and requests appropriately

To be successful within this role you will need to demonstrate the following skill set and behaviours:

  • Possesses accurate data entry skills
  • Work as part of a team as well as achieving individual targets
  • Communicate effectively with internal and external employees and agencies
  • Can comfortably switch from one process to another without error
  • A flexible approach to work
  • High attention to detail and good organisational skills
  • Confident in making decisions and doing the right thing
  • Be an active team player and be aware of own impact on others
  • Reliable and trustworthy
  • Excellent timekeeping and punctuality
  • Comfortable working with sensitive information
  • Able to confidently liaise with people outside of the clients organisation
  • Experience of SAP, Kenexa and PeopleSoft is desirable

Job Types:
Full-time, Temporary


Salary:
£11.11 per hour


Benefits:


  • Onsite parking

Work Location:
In person
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