Conference Organiser - Leicester, United Kingdom - National Space Centre

National Space Centre
National Space Centre
Verified Company
Leicester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Conference Organiser & Host


The award winning National Space Centre is looking to recruit a talented individual to organise and deliver small-scale conferences and events, ensuring first class customer service is delivered to all our corporate guests.

This is a hands-on / physical role.


The National Space Centre is the UK's largest visitor attraction dedicated to space and space exploration, welcoming around a quarter of a million visitors each year since its opening in June 2001.

Venue Hire is a vital part of the business, exploiting the highly themed surroundings of the award-winning building and exhibition to provide a unique experience.

It has become firmly established as one of East Midlands' unique, premier event's venue for a wide range of corporate events, from conferences to product launches, team building missions and evening dinners.


Reporting to:
Event Operations Manager


Hours:
Full Time 35 hours per week, with flexibility of times to ensure cover for corporate events. This will include regular early mornings, late evenings and weekends.


Salary:

£26,820 per annum

Key Responsibilities & Accountabilities

  • Be able to run conferences and events of up to 100 guests
  • Organise preevent admin such as dietaries, event schedules & order logs.
  • Lead events and be the main contact for event organizers.
  • To provide excellent customer service throughout the event.
  • Arranging and delivering the appropriate setup and breakdown of events.
  • Work as a part of the operational team, including during peak visitor periods.
  • Ensure that all health & safety procedures, including fire and evacuation procedures and adhered to.
  • Assisting in the maintenance of corporate hospitality equipment and reporting any faults to the relevant department.
  • Ensuring the cleanliness and upkeep of conference and storage spaces
  • Attend and contribute to regular corporate team meetings.
  • Ensure stocks of corporate equipment are maintained, e.g. glasses, linen.
  • Undertake essential ordering of anything required to hold conference.
  • Assisting with any adhoc duties necessary to ensure a successful event, include undertaking space crew duties, assisting with housekeeping and similar.
  • Provide line manager with briefings of new ideas and/or product development.
  • Assist in the operations during our Christmas parties
  • Adhere to food hygiene regulations.
  • Support in the training of casual members of staff
  • Conduct regular stock takes and ordering any necessary equipment, eg linen, pencils, napkins
  • Communicate with relevant teams regarding events/set up (kitchen, DMs, Education).
  • Be a point of contact for casual staff
  • Undertake inhouse and external training as necessary.
  • Other reasonable tasks as may be designated
Person Specification

  • Ability to work effectively and efficiently within a busy environment.
  • Ability to lead a team of Event Crew to ensure all tasks are completed efficiently and to the highest standards
  • Ability to communicate and interact effectively with customers, other staff members/teams plus agency staff.
  • A "cando" attitude
  • Reliable, with a responsible and positive attitude towards work.
  • Ability to remain professional, and to adapt to a variety of often challenging situations
  • Demonstrate excellent customer service and an understanding of the needs of the customers by building a rapport.
  • Communicate directly with corporate guests in a polite manor during an event.
  • Excellent organizational skills and high attention to detail
  • Ability to work alone and as a member of a team
  • Ability to meet deadlines and to handle a variety of tasks/priorities
  • Ability to comply with manual handling safety procedures.
  • Transport to and from work is essential and is the persons responsibility.
Knowledge/Skills/Qualifications

  • 2 years' experience delivering conferences and events.
  • Knowledge of health & safety
  • Knowledge of food hygiene and allergens
The successful individual will be required to undertake a Disclosure and Barring Service Disclosure.
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