Customer Service Advisor - Salford, United Kingdom - Search Consultancy
Description
Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free Parking
Salary:
£22,000 to £26,000DOE
Address:
Salford
Hours:
Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday (37.
5 Hours per week)Training -6 weeks onsite/Monday - Friday/9am to 5pm
Package for the Customer Service Advisor
- Competitive Salary
- Hybrid working 1 day in the office per week after training
- 25 days holiday
- Buy and sell holiday scheme
- Healthcare cash plan
- Management development programme
- Weekly/Monthly incentives
- Vouchers, prizes and more
- Modern offices based in Salford
Role of the Customer Service Advisor
- Working in a fast paced environment on the collections team
- Inbound and outbound calling to customers of the client
- Delivering the highest level of customer service and having an empathetic approach with each call
- Arranging realistic and affordable payment plans
- Adhering to company policies
- Ensuring 100% accuracy whilst working across numerous databases
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