Booking Co-ordinator - Earls Barton, United Kingdom - Crystal EV charging
Description
Bookings Assistant IMMEDIATE START
Excellent salary
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An exciting opportunity has arisen for a Bookings Assistant to join our busy office at our Head Office in Earls Barton._
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Due to the location of the vacancy transport is essential._
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Working hours for this position are 8am-5pm, 11am-8pm._
The Role
The position is a fully employed role with all the benefits such as 28 days holiday pension scheme, training opportunities and career development.
The role requires you to work within the Bookings Department and Project Team of a service engineering company.
You will be working alongside an established team, managing key projects within the business, and overseeing the engineering resource of the company.
Duties include, but are not limited to contacting customers, making bookings, data input, reporting.- Previous experience working within an office environment / Project Management Experience Ability to meet deadlines / comply with KPI's
- Strong IT skills / Ability to use Microsoft packages (Word, Excel, Outlook)
- Flexible / Adaptable / Can do, Will do attitude
- Polite Telephone manner
Job Specification
- Manage job bookings, arrange appointments.
- First point of contact for the business answering customer enquiries / forwarding suppliers enquiries.
- Investigate and solve customers' problems.
- Liaise with customers and residents, maintaining good customer relations.
- Engineer management / Schedule engineers' bookings and work.
- Produce daily and weekly reports for Senior Managers.
- Day to day tasks to ensure the smooth running of the office / project.
- Plan resources: staff, vans, stock
- Manage your own projects to ensure clients requirements are met.
- Office administration and paperwork management: filing job sheets, receipts, and quality control sheets.
Job Types:
Full-time, Permanent
Salary:
From £22,000.00 per year
Benefits:
- Casual dress
- Company events
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location:
One location
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