Telephonist - Prescot, United Kingdom - Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust

Verified Company

Prescot, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1 x 15 hour post Monday and Tuesday

1 X 22 hour post shift work covering the hours days a week

To facilitate all incoming and outgoing telephone calls using a cisco unified attendant console computerised switchboard.

To provide a full service whilst ensuring that the switchboard equipment is not left unattended during the post holder(s) shift.

To use technology and co-operate in the introduction of technological developments.

To update directory user database as and when required.

To operate all relevant emergency procedures, to include terrorist or bomb threat or service user escape.

To order taxis and maintaining appropriate records

To contact appropriate on-call staff when required.

To announce all in-coming calls to wards as appropriate.

Facilitate the Doctor on Call rota and all other on-call rotas for MCT (e.g. Bronze, Silver and Gold Command, Pharmacist, Driver, SLS Manager), to include updating and maintaining contact numbers.

Shortlisting date is planned for 21st June 2023
**Interview date is planned for 29th June 2023