Retail Advisor - Glasgow, United Kingdom - Global1stline
Description
We are looking for a Retail Advisor to provide excellent customer service and meet sales quotas for our business.You will ensure that customers leave our store satisfied and you will contribute to the store's profitability.
Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and aftersales services)
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Crosssell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay uptodate with new products/services
Requirements:
- Proven work experience as a Retail Representative or similar customer facing role
- Understanding the retail sales process
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fastpaced environments
- Flexibility to work various shifts
- High school degree
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