Customer Service - East Grinstead, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
East Grinstead, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Benefits:


  • Company Bonus scheme (£300)
  • Following successful probation period opportunity for hybrid working
  • Pension, Life Assurance, Health shield Cash Plan and Discount Perks
  • 22 days holiday (plus Bank Holidays)
  • Birthday leave
  • Free onsite parking and free electric car charging points
  • Monthly company social events and an annual awards ceremony

Job purpose:


Day to day duties:


  • Responsible for resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer.
  • Log all internal/external customer issues on Drive and where appropriate put forward solutions to assist with the repair.
  • Actively support operational change whilst effectively minimising disruption to production and service
  • Responsible for communicating any issues/information that may impact the delivery of service.

Desirable attributes:


  • Previous knowledge and experience of warehousing and distribution
  • Previous customer service experience
  • Good interpersonal skills to build relationships with customers.
More jobs from Reed Business Support
See all jobs of Reed Business Support