Customer Service Specalist - Newbury, United Kingdom - Adecco UK
Description
Fantastic opportunity to join a well know company based in Newbury.Our client is looking for a Customer Service Specialist with a strong administration background to join their team on a 12 month temp to perm contract, starting ASAP and offering a salary of £24,000 - £26,000 depending on experience.
The role is hybrid working, 2-3 days in the office over 3 rotating shift patterns, 8.30am to 4.30pm / 9am to 5pm / 9.30pm to 5.
Duties will include but are not limited to:
- Processing Repair / Work Orders incl. Loaner management
- Arranging returns and collections and handling proof of delivery and pricing requests
- Proactively communicating with internal & external customers
- Investigating and resolving invoice disputes
- Logging and follow up of issue resolution and related communication back to the customer
- Take responsibility for executing tasks and supporting colleagues across several complex areas / processes and queries
- Work with your colleagues to effectively organise and prioritise the tasks within your specific areas
- Working collaboratively with other functions and divisions on crossfunctional or customer specific topics
To speak to a recruitment expert please contact Sophie Lawrence
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