Junior IT Service Desk Support Analyst - Reading, United Kingdom - Education Development Trust

Education Development Trust

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting a full time
Junior ITService Desk Support Analyst to join a thriving and busy IT Department.

This full time role involves working in the Reading Head Office, 3 to 4 days a week. Flexible working will also be required including some out of hours.

The Junior IT Service Desk Support Analyst will be called upon to support staff based in other Education Development Trust locations and home workers.

Desirable Experience:

Some experience of working in an IT support capacity in a medium or large organisation
Some experience of working in a customer service environment
Use of a Call Logging system History of working to Service Level Agreement targets

Interview dates:

Virtual Interviews will begin to take place throughout January/February using Microsoft Teams for first stage interview and face to face if selected for a 2nd stage interview.