Receptionist (22 Hours Per Week) - Chelmsford, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Chelmsford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

Responding to the needs of a diverse population, with the ability to work in pressured situations, the post requires initiative, enthusiasm, and empathy with patients.

The main responsibilities of the role include:

Greeting and directing all patients;
Making appointments and giving out appointment cards, where required;
Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
Dealing with requests for information, and managing problems and complaints;
Advising patients of practice procedures;
Registering new patients;
Answering the telephone, promptly.
You will need to have excellent communication skills and be confident to manage a variety of tasks efficiently.
You should have a good knowledge of general practice and a working knowledge of SystmOne would be advantageous, but not essential.
Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us:

We are a small practice, serving a patient population of 4800 patients. We use a SystmOne clinical system. Supporting your work life balance and professional development is important to us.

**Disclosure and Barring Service Check