Sales Administrator/ Customer Service Executive - Redhill, United Kingdom - Search Consultancy

Tom O´Connor

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Tom O´Connor

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Description
Sales Administrator/ Senior Customer Service Executive
£26,000-33,000 DOE
Monday

  • Friday 9:00am 17:00pm
Redhill

I am currently representing a specialist company based in Redhill who are looking for a Sales Administrator/Senior Customer Service Executive to support their growing business.

This is a really exciting opportunity for someone with experience within a officeenvironment who is looking to further their skillset.

The role is on site with no option of hybrid or remote working.

Duties & Responsibilities:

  • Assigning and removing products, whilst updating customer accounts
  • Activating products and setting up billing subscriptions
  • Explaining to customers how to manage their products and information
  • Relaying tariff information to consumers
  • Taking calls for sales leads, answering customer enquiries, and taking payments over the phone, and directing callers to the relevant information to help answer their query.
  • Managing SIM contracts when subscriptions change
  • Locating payment information and where necessary generating reports for clients.
  • Being first port of call for incoming calls and directing to the relevant person

Requirements:


  • Previous experience in an administrative role is essential
  • Competency of Excel, Word and Outlook
  • 4 + year in a customer service role is essential
  • Driving Licence is essential

Benefits:


  • Casual dress
  • Free parking
On-site parking

  • 28 days holiday
If this sounds like you, confirm you interested asap and we will be in touch today

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