Lettings Administrator - Summertown, United Kingdom - Property Personnel

Property Personnel

Verified Company

Summertown, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a
privately-owned estate agency
and is looking to recruit a Lettings Administrator
to join their highly successful office in
Summertown.

Our client would ideally like to recruit an individual with
administration experience within the property industry, however, they are also
open to someone who is a fast learner with strong organisational skills.

This is a
varied role where each day is different.

It is important that you can deliver under pressure and be **confident in dealing with clients
both in person and over the phone in a** polite and professional
manner.

If this sounds like you, please get in touch today**
Responsibilities will include the following:

Meeting and greeting customers and directing them to the right department
Assisting with keys for contractors and tenants, logging on the CRM systems
Answering telephone, taking messages and directing calls
Window cards ensuring the window is updated weekly with new properties
Booking photographs and EPCs
Boards arranging boards for instructions, arranging changes to 'let agreed' and collections of boards
Sending out new terms of business and property information forms
Producing lettings paperwork, tenancy agreements, renewals, assignments when requested
Producing tenant notices
Putting tenants on for references
Sanction checks of all tenants, landlords and guarantors
Right to rent checks for all new tenants
Pulling through expiring right to rent checks and arrange rechecks of existing tenants
Download and upload on CRM system photographs and EPCs
Creating new tenancy brochures when requested
Taking ownership of continued learning and skills development with online skills from Rightmove Hub and Propertymark webinars
Generating 5 Star reviews
Google, Facebook, Trustpilot
Assisting the lettings team with any file progression.

Personal specification:

Experience within property administration would be preferred, but is not essential
Impeccable telephone manner and in person customer skills
Ability to use and understand CRM systems
Great communicator across departments and members of the public
Accuracy and attention to detail
Good Local knowledge
Good MS Work, Excel and Outlook skills
Proactive
Team

The
package for this role will be in the region of
£20,000 to £25,000 dependent on the level of experience.