Neighbourhood Services Officer - London, United Kingdom - Akton Recruitment Ltd
Description
Neighbourhood Services OfficerAkton Recruitment has an Neighbourhood Services Officer vacancy in London
Neighbourhood Services Officer
- To deliver outstanding services to residents living in council owned/managed properties and embed a culture of a resident first approach
In more specific terms:
- 1.2 To be the single point of contact for residents with all matters related to tenancy, antisocial behaviour and issues related to communal areas of their estate; to coordinate services involved with resolving enquiries and issues that arise on behalf ofresidents.
- 1.3 To provide a joint up service and ensure that other services are part of a coordinated approach, this will include being a representative for tenants/leaseholders when there are concerns with other teams' service standards, such as repairs either withinproperties or communal.
- 1.4 To establish a close working relationship with key teams and services, such as caretaking, income, repairs, social services. To provide a whole person approach to resolving matters for residents and ensuring that we are striving to deliver excellent landlordservices. Neighbourhood Services Officer
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